Major issue : We can’t fulfill checkout as guest or registred user.
With a fresh install of JM Larix (based on Quickstart files) on a dedicated server :
http://i31.tinypic.com/213kcn5.jpg
Even on the demo site (http://magento-themes.joomlart.com/j…ckout/onepage/), the template JM Larix doesn’t work
http://i25.tinypic.com/300wvlw.jpg
After Shipping Information, there no way to access Shipping Method, Payment Information and Order Review.
With default template, there is absolutely no problem :
http://i30.tinypic.com/o0chhy.jpg
Obviously the issue comes from your template.
Any fix soon ?
10 answers
Hi
Please check this thread: http://www.joomlart.com/forums/showthread.php?t=31984
I tried to run your template on a basic install of Magento (not based on QuickStart).
And it doesn’t work.
Other templates work fine until checkout confirmation.
Then again, please fix your template in order to make it work.
Moreover I will be glad to hear if someone is using this template on a website in production.
Then if someone can proove that this template really works it will be great.
I have the exact same problem and it took me ages before I realized it wasn’t my fault, it was actually the design that was faulty.
I poked around in the phtml files and found out that the layout they are assigning to the checkout page (2columns-right.phtml) is missing a specific html-tag which is refered to by the Ajax, according to some source on the Internet. Or it might be something else.
But anyhow, we need this fix fast. We bought the template a long time ago and we want to get up and running…
Hi bgodsarl
I am terribly sorry for my delay. I have just come back from weekends.
For this issue, i have reported to our developer team for checking.
I will let you know when this issue is complete.
Hi bgodsarl
I am terribly sorry for my delay. I have just come back from weekends.
For this issue, i have reported to our developer team for checking.
I will let you know when this issue is complete.
What’s the status of this fix? JA Developer, surely it cannot take a "developer team" this long to make a quick mending of this broken template? We cannot launch our shop before this issue is resolved. Time is money, and right now, we’re losing both.
I hope you understand our concern.
best regards
Hi all,
I am terribly sorry for my delay. I have just come back from weekends
This issue solved and update to the current version.
You can download this template and update your website again.
For more information, please check this link: http://pm.joomlart.com/browse/JMTCLARIX-4
Quote : "You can download this template and update your website again."
No, I can’t.
I only bought this template and I’m not allowed to download it twice…
My bad…
I found it in my member area.
I will test this update asap.
Thank you
I have the same issue. template doesn’t proceed to 4th step even though I chose free shipping or flat rate. Waiting for your help!
Hi zeitin
Could you submit a ticket, send us your live url, admin account so that we have a closer look on the issue?
This question is now closed
