hi,
I have purchased the crafts beta version i tried to follow the document to install the theme on my new magento 2.0.2 store manually
u documentation doesnt give any detailed installation process as well as u r technical support is worse than ever not even respond to the customers.
the folder structure on the documentation and the downloaded theme have different structures and files.
can u please let us know how to install in detail.
16 answers
Hi There,
I need a closer look to detect the root of an issue, please PM me URL, admin and FTP credentials of your site.
PS: I wonder whether you did purchase this theme on our site ubertheme.com or via Themeforest?
Best Regards,
Ziven.
Hi There,
Could you please tell me you did purchase this theme on our site ubertheme.com or via Themeforest?
Best Regards,
Ziven.
I purchased your theme via http://www.ubertheme.com
Hi There,
I do not see you in the system. Please confirm the email you bought and send me the invoice.
Hope you understand,
Best Regards,
Ziven.
- Payment Transaction ID: 437117
Hi There,
I see you added false many blocks, Widget. And many block has been disabled. I changed it for you and now the theme show up.
Best Regards,
Ziven,
Hi Chinni,
Please consider to purchase the Crafts if you see it is a good fit for your project.
Its’ hard for us to provide support when you have the theme refunded.
I did offer you the theme as a commitment to improve our product. Meanwhile you have chance to test the theme further.
Please take that into consideration. I could re-activate the code you did use for purchase before.
Sincerely,
An Nguyen
Hi An Nguyen,
Thanks for u r support i do have to test the theme further and we are thinking of purchasing other extra extensions like mega menu
Thanks for u r valuable support,
Chinni.
Hi Chinni,
Please take your time. In case you decide to purchase the theme or our extension again, please reach me anytime.
Sincerely,
An Nguyen
Hi An,
Once our customization of the Functionalities are over we will definitely look into the other extensions and reach you.
Thanks for u r support,
Chinni.
No problem, Chinni.
Regards,
An Nguyen
does the mega menu work with the multi vendor market place since we are a multi vendor what ever categories i add on the mega menu that need to be reflected on vendor market place for vendors to select and upload the product on the particular category.
Hi Rayapudicb,
I’ve replied to you via this ticket, please follow up further there.
Regards,
An Nguyen
