I keep getting this error when i try to migrate customers
[Processing] Step #6 migration completed with 100 Customers
Best regards
Rob
12 answers
Hi Rob,
[Processing] Step #6 migration completed with 100 Customers
That is not an error message. That is a normal log information of our migration tool. Please continue with data migration in the step #6 by running this cli command:
php -f bin/ubdatamigration run --step=6
And let me know how it goes.
Regards,
Mall.
Thanks for the quick response
It seems to have completed but when i go to All Customers I can’t migrated customer.
Hope you give me 10 minutes as I have taken down current site and making new one live now.
Thanks
Rob
Hi there,
It seems to have completed but when i go to All Customers I can’t migrated customer.
Please note that, to see the migrated customers in your back-end gridview, you must reindex data after you have completed data migration in the step #6 of our tool.
Kindly check all required steps in our Readme.html instruction that comes packed with your download package.
Regards,
Mall.
Hi Mall
Not having much luck
I have about 11000 customers and after migration was done I got this error message: https://ibb.co/iufEZJ
Please advice
Regards
I am trying a limit of 10 customers to see if that works.
Regards
Even a limit of 10 customers is taking more than 15 minutes
Regards
Sorry about all the questions.
Best regards
Rob
Hi there,
Sorry about all the questions.
Yeah, let’s contact me if you need further assistance.
Regards,
Mall.
Hi Mall
Did you see this message”Not having much luck
I have about 11000 customers and after migration was done I got this error message: https://ibb.co/iufEZJ
Please advice”
Thanks
Rob
Hi Rob,
I have about 11000 customers and after migration was done I got this error message: https://ibb.co/iufEZJ
As explained in my reply #1, that is not a error message. It is a normal notice of our migration tool.
From the log you captured, it indicated that you had finished data migration in the step #6 (migrating customers) of our tool. And in order to see the migrated customers in the backend grid view of your M2 instance, you must re-index your data (Please check all required steps in the Readme.html)
Regards,
Mall.
Hi there,
Can i please send you Admin login got M2 so you can have a look and see if anything looks wrong.
Yeah, let’s provide me information about your instance:
+ Admin credentials and URL to back-end
+ SSH credentials and path to Magento folder.
I will help to check further and reply you more later.
Regards,
Mall.