Error after enabling extension

Hi,
Below error is showing after enable the Extension.

 Fatal error:  Class ‘CActiveRecord’ not found in /var/www/html/app/code/Ubertheme/Ubdatamigration/lib/protected/models/MappingStep5ProductOption.php on line 17
Class file is already available CActiveRecord.php /var/www/html/app/code/Ubertheme/Ubdatamigration/lib/yii-1.1.19/db/ar under this directory.
 
Thanks,

6 answers

Profile photo of ubdev Staff 48300.00 $tone June 6, 2019
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Hi there, 
In order to resolve the issue you mentioned, you can run this CLI via SSH: 
rm -rf /var/www/html/app/code/Ubertheme/Ubdatamigration/lib/
 
Alternatively, you can download the latest UB Data Migration Pro package (we reupdated a new package with the same version recently). 
 
Hope that helps. 
Regards,
Ubertheme team
 

#1
Profile photo of michaelb 400.00 $tone June 6, 2019
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Hi,
I have to run only Step #5 and step#6. So, Please confirm if i will reupdated UB Data Migration package again then can I run only Step #5 and step#6 individually?
Thanks,

#2
Profile photo of ubdev Staff 48300.00 $tone June 6, 2019
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Hi there, 

If you already upgraded to the latest UB Data Migration Pro ver 3.1.9 successfully (as per our reply #1), you can run migration on Step 5 and 6. 

If you just applied the workaround by running the CLI, you can still run Step 5 and 6 as normal. 

Meanwhile, please note if you need to migrate both modified and new items, please use the delta mode ‘update’ (Please refer to our Readme instruction that comes packed with your download package -- section 7 -- Delta Migration).

Regards,
Ubertheme team

#4
Profile photo of michaelb 400.00 $tone June 6, 2019
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We purchased the tool a couple of months ago and did the first import. Now we are ready to launch the site but need to re-import for steps 6 and 7. (Customer and Sales data)
If we download and install the upgrade we wont have to pay for the tool again right?

#5
Profile photo of ubdev Staff 48300.00 $tone June 6, 2019
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Hi Michaelb, 
Your 3 month subscription remains active, you can get the latest UB Data Migration Pro v3.1.9 from your profile now. 
Please make sure you strictly follow our guideline in the Readme manual, including the Delta Migration section. 
Regards,
Ubertheme team

#6

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