Hi!
While login with customer account, it displays following error message. How it can resolved?
There has been an error processing your request
Exception printing is disabled by default for security reasons.
Error log record number: 821674655030
20 answers
Hi Keshab,
Please PM me your site’s url, admin and ftp credentials, I’ll detect the root of issue for troubleshooting.
Best Regards,
Ziven.
Hi Keshab,
Thanks for the info you sent. I have tried to check and see you customize the theme too much. Please tell me the extension you install in the theme for register new files?
Please tell me more and exactly the file you customized. If I see it much you need to be bought services from us. Because we do not support third-party and customized too much in the theme.
Hope you understand,
Please let me know more detail.
Best Regards,
Ziven.
I didn’t install any extension. How it stop to work. I don’t know exactly.
Regards,
Keshab
Hi Keshab,
Sorry. We just re-check and it seems error from the Magento or something. I’m not sure. Please give me more time to check and fix this issue. Sorry about this trouble. I will get back to you with success.
Best Regards,
Ziven.
Hi Keshab,
It seems error from Magento 2 Core: http://prntscr.com/co3ie9 I will need SSH to see why to show this issue.
Please share me the SSH account it will help me more easy to see the issue.
Hope you are understand.
Best Regards,
Ziven.
Hi Keshab,
How about the SSH URL and the add whitelist my ip?
Please confirm,
Best Regards,
Ziven.
Hi Keshab,
When I run the command and see this issue. http://prntscr.com/co3rfm
Please help me resolved. Maybe this issue why the Create account show the message.
Best Regards,
Ziven.
Hi Ziven,
It displays ‘memory limit error’. How can it will be resolved? I will ask for vps provider and inform you.
Regards,
Keshab
Hi Keshab,
Yes please contact with VPS and let me know soon.
Best Regards,
Ziven.
Hi!
Any progress made? I still face the same problem. Please resolve this as soon as possible.
Regards,
Keshab
Hi Keshab,
I have tried many time and it seem need more time to fix this issue.
Please hope understand. And give me more time to fix this issue.
I will get back to you soon.
Best Regards,
Ziven.
Hi Keshab,
Yes. Please tell me if you still can’t resolve this problem.
Let me know when have update.
Best Regards,
Ziven.
