Hi there,
My migration hangs after 10 batches of 100 customers imported successfully according to the Migration Log:
2017/07/19 14:49:01 -- Step #5 was finished.
2017/07/19 14:49:01 -- ——————--
2017/07/19 14:49:30 -- Start running step #6
2017/07/19 14:49:30 -- Migrated data in step #6 ok with 5 Customer Groups.
2017/07/19 14:49:30 -- Continue running step #6
2017/07/19 14:49:33 -- (Continued) migrated data in step #6 ok with 100 Customers.
2017/07/19 14:49:33 -- Continue running step #6
2017/07/19 14:49:35 -- (Continued) migrated data in step #6 ok with 100 Customers.
2017/07/19 14:49:35 -- Continue running step #6
2017/07/19 14:49:38 -- (Continued) migrated data in step #6 ok with 100 Customers.
2017/07/19 14:49:38 -- Continue running step #6
2017/07/19 14:49:40 -- (Continued) migrated data in step #6 ok with 100 Customers.
2017/07/19 14:49:40 -- Continue running step #6
2017/07/19 14:49:42 -- (Continued) migrated data in step #6 ok with 100 Customers.
2017/07/19 14:49:42 -- Continue running step #6
2017/07/19 14:49:45 -- (Continued) migrated data in step #6 ok with 100 Customers.
2017/07/19 14:49:45 -- Continue running step #6
2017/07/19 14:49:47 -- (Continued) migrated data in step #6 ok with 100 Customers.
2017/07/19 14:49:47 -- Continue running step #6
2017/07/19 14:49:49 -- (Continued) migrated data in step #6 ok with 100 Customers.
2017/07/19 14:49:50 -- Continue running step #6
2017/07/19 14:49:52 -- (Continued) migrated data in step #6 ok with 100 Customers.
2017/07/19 14:49:52 -- Continue running step #6
2017/07/19 14:49:56 -- (Continued) migrated data in step #6 ok with 100 Customers.
2017/07/19 14:49:56 -- Continue running step #6
2017/07/20 08:30:31 -- Start resetting data migration in step #6…
Note that the reset at bottom is following morning. I tried again but it hangs at the exact same place.
What steps do I need to take to identify the problem and proceed?
Thanks
Matt
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floorsave ⋅150.00 $tone July 20, 2017
Hi there,Thanks, found some NULL in store_idNow looking for similar problems in sales importWill get back if further issuesThanksMatt -
Hell Again,So it appears to have imported all sales orders but doesn't say finished but still says processingLast couple of lines of migration log:2017/07/20 09:53:03 - (Continued) migrated data in step #7 ok with 100 Sales Orders.2017/07/20 09:53:03 - Continue running step #72017/07/20 09:53:29 - (Continued) migrated data in step #7 ok with 63 Sales Orders.Then the steps says13 Sales Orders 6863And in my databaseSELECT count(*) FROM sales_flat_orderreturns 6863Any clues as to how to think it's finished?ThanksMatt
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oh,and although I've uncommented out the lines for debugging, I'm not actually seeing any errors.The last line in migration log simply says:2017/07/20 09:53:29 - (Continued) migrated data in step #7 ok with 63 Sales Orders.
floorsave ⋅150.00 $tone
July 20, 2017
4 answers
Hi there,
What steps do I need to take to identify the problem and proceed?
It seem your database has some records with bad data in the customers data section. Kindly enable the debug mode of our tool by steps as indicated in the Readme.html (included file in your downloaded package)
Once done, let’s rerun the data migration in the step #6 and provide me the details of errors message you got. I will check further and help you out.
Regards,
Mall.
Hi there,
oh,and although I’ve uncommented out the lines for debugging, I’m not actually seeing any errors.The last line in migration log simply says:2017/07/20 09:53:29 -- (Continued) migrated data in step #7 ok with 63 Sales Orders.
So, let’s continue with data migration in the step #6 with cli command:
php -f bin/ubdatamigration run --step=6
And tell me know how it goes.
Regards,
Mall.
Hi
Is it possible the tool hangs when resetting data?
Thanks
Matt
Hello again,
The reset finished as did the rest of the migration after identifying some problem data.
Thanks for your help
Matt
This question is now closed
