Hi,
After running “Migrate Categories” in UB Data Migration Pro almost all categories are missing when trying to add them in UB Mega menu.
In catalog --> categories they are enabled and “visible in menu”.
I’ve done all reindexing and cache cleaning. Any idea?
9 answers
Hi Henrik,
I wonder if you have assigned the migrated root category to the store that you’re configuring the mega menu?
If you already assigned, please provide us the following site info, I will check and get back to you then:
- URL and admin credentials of your M2 instance
- SSH credentials of your M2 instance
- Let me know the path to your M2 folder.
Best Regards,
Ziven.
Hi Henrik,
Compare the above categories to the below, almost all sub-categories are missing.
https://prnt.sc/mzciat
Please give me a bit more time, I will check that issue further and get back to you then.
Regards,
Mall.
Hi there,
Please re-check your M2 instance, i got 403 issue when access to back-end of your instance now: http://i.prntscr.com/WsWSh2mFTY2j-5MePZekUA.png
Regards,
Mall.
Hi Henrik,
Please help to whitelist all our IPs below:
113.190.252.133
118.70.176.221
113.190.254.239
Regards,
Ubertheme team
Hi Henrik,
I have changed the Root category to the migrated root category ‘Default Migrated’ for the current default Store of current website in your M2 instance. And the issue you mentioned was solved:
Categories loaded in the Add New menu item form: http://i.prntscr.com/v80_5GH8RrWmVIflEMr7kQ.png
And categories loaded in the Import Categories form: http://i.prntscr.com/oUwaVc6dQo6e5UPWLZaTqA.png
However, your menu is set with all store scope (https://prnt.sc/mzc140), so assigning root migrated categories is not needed in this case.
I have checked our module again, and for that case, our module gets the categories of the root category which are assigned for the current default Store of the default website only. Therefore that is needed.
Please re-check and contact me if you need further assistance.
Regards,
Mall.
