NOT WORKING

I following your installation instructions. I can see the UB tab in admin but when i click on it there is nothing shown. See image
https://ibb.co/4sqCBhr

  1. Profile photo of sdssocial76sdssocial76 920.00 $tone May 8, 2019
    i fixed it. i had to restore from a backup. When copying the files via ftp it seems permissions can be messed up. i zip the app folder then uploaded the zip file to the root then extracted there. This fixed the issue.

1 answer

Profile photo of ubdev Staff 37820.00 $tone May 8, 2019
Public

Hi there, 
 
Glad that you figured it out at your end. 
 
Please move forward with the migration process. In case you come across any issue or have additional question, please get back to us here. 
 
PS. Please make sure you strictly follow all steps in our Readme manual that comes packed with your download package. 
 
Regards,
Ubertheme team

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