Prices not showing in grid or product detail page

I don’t see prices in the grid or anywhere else, they are just not there.
 
Please help

  1. Profile photo of supportsupport 10.00 $tone August 28, 2018
    I am using Magento 1.9.3.2 and Magento 2.2.5 and the latest version of your extension

6 answers

Profile photo of Mall Staff 184060.00 $tone August 28, 2018
Public

Hi there,

I don’t see prices in the grid or anywhere else, they are just not there.

It seem you got something wrong during migrating data with our migration tool. Let’s provide me information about your instance:
+ Admin credentials and URL to back-end
+ SSH credentials and path to M2 folder
I will help to check further and get back you soon.
Regards,
Mall.

#1
Profile photo of Mall Staff 184060.00 $tone August 28, 2018
Public

Hi there,

 I don’t see prices in the grid or anywhere else, they are just not there.

I have checked your instance and saw the root of that issue was because you had not migrated product attributes successfully yet -- http://i.prntscr.com/hPnVKnDlRhujn0a5QBefPQ.png
 
There are a lot of product attributes which were not migrated. There’s a high chance that this relates to the PHP settings in your server.
 
Please contact your hosting provider to change the PHP settings of the PHP param named ‘max_input_vars’ as follows:
max_input_vars = 10000

Once done, restart your web server to apply the new PHP settings. Then, do the following steps:
+ Reset data migration in steps of our migration tool: #3,#4,#5
+ Once done, re-proceed data migration in those steps.

And let me know how it goes then. 

Regards,
Mall.
 

#4
Profile photo of support 10.00 $tone August 28, 2018
Public

You were right
This max_input_vars = 10000 fixed it, but I don’t see any products on the frontend. All the products are visible in the backend though. Do you know why that is? I have reindexed and cleared cache still no luck
Thanks

#5
Profile photo of Mall Staff 184060.00 $tone August 28, 2018
Public

Hi there,

Do you know why that is? I have reindexed and cleared cache still no luck

It seems you are do something on your instance at present, I couldn’t access to your storefront of your instance: http://i.prntscr.com/AThXE7MRTqOfZrdPLpy5cw.png
For the migrated products to be displayed on your front-end, your products must be enabled and available in stock. Meanwhile, you must assign the migrated root category as the root category of the default store of default website in your M2 instance.
Regards,
Mall.

#6

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