Hello
I have updated/re-run for example the customers operation. But they’re not appearing in Magento 2 admin
The logs are saying
10
Customers
7052
Which is the correct number that should now be showing in my Magento admin however it states 6749 records found in my admin this was the number in the original migration i performed
I have refreshed index and cache, but nothing seems to change.
Kind Regards
Adam
14 answers
Hi there,
Our team is having a 3-day holidays starting from July 14, and our office is closed at present.
We know it’s not the right time to ask for delay in response to your question. We’ll get back to you as soon as possible next Monday.
Thanks for your understanding and patience.
Sincerely,
Ubertheme team
Hi adjackson924,
I have updated/re-run for example the customers operation. But they’re not appearing in Magento 2 admin
That is strangle, kindly provide me the admin credentials, ssh credentials, web root folder path of your Magento2 and PHPMyAdmin credentials of your databases (Magento1 and Magento2 databases)
I will check further and reply you more later.
Regards,
Mall.
Hi there,
Kindly re-check, i can’t open connect to your server via SSH: http://i.prntscr.com/EOMfMDshTYOXBjH2r83BtA.png
Regards,
Mall.
Hi there,
I have checked via phpmyadmin, and see the latest total of customers from your Magento1 database is 7053: http://i.prntscr.com/JGrXUmGUQ9CgncH-9n18vA.png
And our tool was helped to migrate your customers to Magento2 with total = 6747: http://i.prntscr.com/4QDjxGfLSJSOye7j8drbbg.png
To continue delta migrate for new customers, you can use the cli command:
php -f bin/ubdatamigration run --step=6
Once done, let’s reindex your data migrated and clean the Magento cached.
And tell me know how it goes.
Regards,
Mall.
Hi there,
I have re-checked your working and see you have changed the database information as you said.
Now let’s re-run data migration in the step #7 with below cli command:
php -f bin/ubdatamigration run --step=7 --mode=update
Once done, let’s tell me know how it goes.
Regards,
Mall.
Hi there,
[email protected] [~/public_html/icondata]# php -f bin/ubdatamigration run --step=7 --mode=update
Error: Unknown options: mode
Usage: bin/ubdatamigration run index [--step=-1] [--limit=]
Oh, it seem you have not upgrade to v3.0.9 of our tool successfully in first time. `--mode=update` only ready in v3.0.9 only.
Maybe you did some thing wrong when installing v3.0.9 of our tool.
I’m in my home now. I will check further your instance when i come back to my office in next working day.
Other way, can you reset the step #7,#8 and restart data migration in these steps now?
Other way,
Regards,
Mall.
