Remove "Our Customer service" block

Hi

It’s a static block called Left Banner, you can disable or remove it via Admin > CMS > Static block: http://prntscr.com/4dy1t5

We also mention it in documentation of this theme here: http://www.joomlart.com/documentatio…nfigure-blocks

Then clear magento cache.

1. Go to /app/design/frontend/default/(YourActiveTheme)/layout/catalog.xml
2. Find the lines that say <reference name=”left”> or <reference name=”right”>. In those there should be block definitions for the callouts.
3. Comment out anything that is a block you don’t want appearing
4. In the Magento Admin area go to System > Cache Management
5. Flush your cache
6. Reload your page in your browser

Hi. Thank you
Saguaros -- it was already Disabled and for some reason was still on
Chavan -- I already did those modifications but didn’t Flush M Cache -- too many flush buttons I flushed the other cache- but now works

Thank you for fast reponse.

This is badly hard coded block, why not creating a new cms block namely position-18, e.g. and add the following code into catalog.xml

HTML Code:

       <block type="cms/block" name="left.permanent.callout" template="callouts/left_col.phtml" after="right.poll">
                <action method="setBlockId"><block_id>position-18</block_id></action>
        </block>

try this documentation

1. http://www.joomlart.com/forums/showt…-Custom-module

or

2. http://www.joomlart.com/forums/showt…OCK-in-MAGENTO