Root Category shows 0 Products

Hi there,

Please refer the below screenshot
https://prnt.sc/ul53nb

That is normal in Magento. You can only assign products to the children’s categories, not the root category.

So WE couldn’t access any of the categories in storefront.

Please check the Stores management and make sure you did assign the migrated root category for the default Store of the current frontend default website in your M2.

Regards,
Mall.

Hi there,

 While migration, new set of website, store and store views are created, which we don’t need.
Please refer the screenshot, https://prnt.sc/ulm7y5

Yes, that is right. If you don’t need that, you should choose ‘Merge Default Websites’ setting in step #2 of our module.

But now Products are not showing up in frontend. While going to edit page of products, shows incorrect store information. We need to assign all products in catalog to Main website(base) and store view (Porto Default). Please help us in fixing this as its very high priority.

You should consider re-performing all steps of our migration tool in a new M2 instance. And under your circumstance, you should choose ‘Merge Default Websites’ setting in step #2 as noted above.

Regards,
Mall.