Set Up Database and Times Out

I set up all my database creds and click update & continue. After about 10 seconds I get the following error.
 
Couldn’t connect to Magento 1 database: Connection timed out

7 answers

Profile photo of Mall Staff 98400.00 $tone November 24, 2018
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Hi there,

Couldn’t connect to Magento 1 database: Connection timed out

That issue related to the MySQL settings in your M1’s instance. Please contact to the hosting provider of your M1 database to get more help about that issue.
Regards,
Mall.

#1
Profile photo of up.doors 90.00 $tone November 24, 2018
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I have been talking to my host, Nexcess about this and they said all the settings are correct. I did have a different M2 dev site that I had the migration working properly but I scrapped the site. I had them compare the settings. Maybe they missed something. Any other ideas?

#2
Profile photo of ubdev Staff 28400.00 $tone November 24, 2018
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Hi there, 
Since this refers more to the server side setting, please consider setting up a new instance and give it a try again. 
Thanks for your understanding.
Regards,
Ubertheme team

#3
Profile photo of up.doors 90.00 $tone November 24, 2018
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I renewed my subscription and was able to get it to work. It runs fine until step 5. I get the following error.
PHP Error[2]: include(Mage2CatalogProductEntityMediaGalleryValueToEntity.php): failed to open stream: No such file or directory

#4
Profile photo of Mall Staff 98400.00 $tone November 25, 2018
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Hi up.doors,

PHP Error[2]: include(Mage2CatalogProductEntityMediaGalleryValueToEntity.php): failed to open stream: No such file or directory

Let’s re-check the php file at path: pub/ub-tool/protected/models/mage2/Mage2CatalogProductEntityMediaGalleryValueToEntity.php
It seem that needed PHP file was missed or it has issue with file’s permission. Let’s try re-upload for that file from source file:
lib/protected/models/mage2/Mage2CatalogProductEntityMediaGalleryValueToEntity.php (you could look for this file in downloaded package)
And then, continue with data migration in the step #5 and tell me know how it goes.
Regards,
Mall.

#5
Profile photo of ubdev Staff 28400.00 $tone November 26, 2018
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Hi there, 
Glad to hear that. 
In case you have any additional question, please get back to us here. 
Regards,
Ubertheme team

#7

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