Stuck in step 3

Good morning,
I installed your extension and I proceeded with steps 1 and 2 successfully, however when I got to step 3, I check the set attributes, the attributes and other information to migrate and what I do I never pass in the next step, there is no error message except ‘You have not selected data to migrate yet.’ even though I ticked the boxes.

1 answer

Profile photo of ubdev Staff 98370.00 $tone May 14, 2024
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Hello,
 
For assistance with the migration process, please refer to the official guide included in the extension package (readme.html).
We regret to inform you that the expert responsible for UB Data Migration Pro (Mall) is no longer with us due to an unfortunate personal circumstance. Given the complexity of UB Data Migration Pro, the rest of our team is not sufficiently equipped to offer direct support for it.
 
If the product does not function properly for you even after following our installation guide, the only remaining option is to offer you a refund. If you decide that you want a refund then please let us know so we can proceed for you.
 
We sincerely apologize for any inconvenience caused by this situation.
 

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