Hi,
In my new magento 2, after use UB Data Migration Pro, the product images not displaying.
http://0017vi1030.fast-mage.com/vital-flax-870-lt-labo
Could you help me please ?
Many Thanks
17 answers
Hi cash1313,
Did you do copy full of your media files from M1 to M2 as our guide?
I see you are using a third-party theme in your site now. Did you test this case with the Magento2 default theme (blank/luma theme)?
Did you see any images of the product you are mentioned in back-end of your site?
Other case, let’s try run bellow CLI commands:
php -f bin/magento catalog:images:resize
php -f bin/magento cache:clean
And tell me know how it goes.
Regards,
Mall.
Thanks,
Did you do copy full of your media files from M1 to M2 as our guide? YES
Did you see any images of the product you are mentioned in back-end of your site? No but in Front, in catergory pages, it’s ok. In related block, it’s ok too. The problem it’s just on product page.
I do this :
php -f bin/magento catalog:images:resize
php -f bin/magento cache:clean
But same problem.
http://0017vi1030.fast-mage.com/b-complex-solaray
And I see this in the log files :
[2017-02-10 09:37:52] main.INFO: Cache file with merged layout: LAYOUT_frontend_STORE2_53739b1142e533a367a96ffc6d7eb31a7 and handles default, catalog_product_view, catalog_product_view_id_27, catalog_product_view_sku_50367, catalog_product_view_type_simple: Veuillez corriger les données XML et essayer à nouveau. [] []
Hi there,
So, did you test this case with theme default of Magento2 core (blank/luma)?
Regards,
Mall.
Yes, it’s the same problem.
Hi there,
So, how about your product’s images in your Magento1?
Let’s provide me the admin and SSH credentials of your Magento2. I will check further to find the root of issue.
Regards,
Mall.
Ok, by email ?
Hi there,
You can provide us SSH credentials here via private ticket. For your convenience, I have marked this ticket private, so it is safe to share your site credentials.
Regards,
An Nguyen
Hi, the problem is solved, it’s a hidden option in backoffice that create the problem. Thanks
Hi there,
Yeah, let’s contact me if you need further assistance.
Regards,
Mall.
Hi, the same problem. What hidden option in backoffice creates the problem? Thanks
Hi Niidea este,
What hidden option in backoffice creates the problem?
You can see this is a example: http://i.prntscr.com/0ecfe825434742cfa12015dfd8d30280.png
Regards,
Mall.
Thanks for the answer but unfortunately it is not a valid solution for me.
After doing the migration correctly (and moving the contents of the media directory), only the magento placeholder appears instead of the image of each product 🙁
Hi Niidea este,
After doing the migration correctly (and moving the contents of the media directory), only the magento placeholder appears instead of the image of each product
Kindly provide me the admin credentials, ssh credentials and web root folder path of your Magento2. I will check further your working and reply you more later.
Regards,
Mall.
Kindly provide me the admin credentials, ssh credentials and web root folder path of your Magento2. I will check further your working and reply you more later.
Credentials sent.
Thanks
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