I would prefer the answer to be displayed here so others may see and be able to fix this issue themselves.
I installed my Magento site using the Ubertheme quickstart package -- things seems to be working fairly well so far. Just a few hiccups.
I have added a number of new products to my website:
- They are all in the “new arrivals” category
- They have the “new” label set
- They are ‘Set As New’
None of them show up in the “New Products Arrival” static block on my home page.
The test products (lorem ipsum products) all used to show up, but I deleted them to help organise my inventory.
Our website is at http://www.darkeyesapothecary.com
Please help with this as soon as possible, we’d like to go live soon.
Thanks,
Lee
8 answers
Hi Lee
I need a closer look to detect the root of the issue. Please provide me the url, admin and FTP credentials of your site.
Best regards,
Kan
I have private messaged you all the details you need – it has been one week, can you please fix these bugs?
This is getting very frustrating as I would like to take the site live very soon.
Hi Lee
Please provide me the url, admin of your site.
Best regards,
Kan
How much is this ‘customize services’ going to cost? why is this not a part of the support I have already paid for? I am confused because I thought that when I bought a theme from ubertheme that you would support it.
@Lee,
Please try ready it: http://www.ubertheme.com/support-policy/
You are changed many file and modified many. We can’t support with problem. Please send one email details you want change to [email protected] We will send you cost and the time.
Best Regards,
Ziven.
OK, I understand. thankyou for your help
