Good morning,
Since our migration of our old database from magento 1 version, we have all our customer’s adresses in this format :
”
{{depend prefix}}{{var prefix}} {{/depend}}{{var firstname}} {{depend middlename}}{{var middlename}} {{/depend}}{{var lastname}}{{depend suffix}} {{var suffix}}{{/depend}}{{depend firstname}}
{{/depend}} {{depend company}}{{var company}}
{{/depend}} {{if street1}}{{var street1}}
{{/if}} {{depend street2}}{{var street2}}
{{/depend}} {{depend street3}}{{var street3}}
{{/depend}} {{depend street4}}{{var street4}}
{{/depend}} {{if city}}{{var city}}, {{/if}}{{if region}}{{var region}}, {{/if}}{{if postcode}}{{var postcode}}{{/if}}
{{var country}}
{{depend telephone}}T: {{var telephone}}{{/depend}} {{depend fax}}
F: {{var fax}}{{/depend}} {{depend vat_id}}
VAT: {{var vat_id}}{{/depend}}
”
That is our configuration from our back office, which is not translated.
Have you meet this problem before with your UB Data Migration Pro extension ?
We found some clues on Magento 2 Github Issue, which said it comes from problably from customer address entity ID which is not correct ?
Thank you for your help.
Ilan
7 answers
Hi there,
That is our configuration from our back office, which is not translated.
Please note that is the data section in System Configuration section that our tool does not migrate.
We found some clues on Magento 2 Github Issue, which said it comes from problably from customer address entity ID which is not correct ?
In case you need to keep old customer address Ids from Magento’1 database to Magento2’s database, you have to select the option ‘keep original ids’ in the step #6 of our migration tool (this option was ready from our release version 3.1.0).
Kindly have a look again.
Regards,
Mall.
Good morning,
I am not sure if we understand each other with my poor explanation, but since our import with your extension version 3.1.1, all customer address display in front and back-office in this format.
Screenshot :
https://ibb.co/gBd5BR
https://ibb.co/gzz1km
I am looking forward for your answer,
Thanks,
Ilan
Hi there,
but since our import with your extension version 3.1.1, all customer address display in front and back-office in this format.
Screenshot :
https://ibb.co/gBd5BR
https://ibb.co/gzz1km
That is strange, what did you do with your site after migrated data successfully with our tool? What is version your Magento now?
Do you have used other migration tool before use our migration tool?
Regards,
Mall.
Hello,
I am also facing same issue as mentioned above. My address display is also same shown in above screenshot. Could please give an update if there is any fix for this issue?
Thanks in advance
Hi Deepak K,
I am also facing same issue as mentioned above
That seem was not related to our migration tool. If you need further help from us. Let’s provide me information about your instance as below:
+ Admin credentials and URL to back-end
+ SSH credentials and path to Magento2 folder
+ phpMyadmin credentials of your M1 and M2 databases
I will help to check further and reply you more later.
Regards,
Mall.
The issue is in my local machine. The site is not hosted yet.
Hi Deepak,
It’s hard for us to provide you help. Please move your instance to a live staging instance where we can take a closer look.
PS1. If you can provide us your site credentials, please make sure you submit a new ticket, instead posting under this thread.
PS2. Meanwhile, we wonder if you have another paid profile at Ubertheme? We could not keep track of your purchase. Our technical support requires active subscription though.
Regards,
Ubertheme team
