Multiple things not working on multiple stores

Hello,

We are a member of your Developer package and regularly use your theme’s to develop Magento websites for our customers.

We currently have a few issues with your techzone theme. We are in the process of building a magento image, that will be used to deploy all our future sites.

We are looking for both file changes/fixes for the below problems as well as INSTRUCTIONS on how to fix the following issues that relate to your theme.

Techzone -- Techzone
1) When you open the UBShopby sidebar on the product grid (list.phtml), it stops you scrolling on the page, and stops UBAjaxload from working. Once this menu is opened it locks the height of the page so you cannot scroll any further. See Screenshot for example. http://www.awesomescreenshot.com/image/1327422/5edb345e25c414e536c7e754c7825d33
2) We hide reviews, and compare, this means that there is a large whitespace under the price on the product grid (list.phtml)- how can this be reduced? http://www.awesomescreenshot.com/image/1327427/8181d91869b4c9a22678563854345de9
3) When an item is in your cart. It does not display correctly in the product grid (list.phtml). See screenshot for example. http://www.awesomescreenshot.com/image/1327419/5cdeec9809ab828eacc3089a878adb0a
4) When You have an minimum item quantity set -- and add less than the minimum it does not display an error message.
5) When you select a subcategory (2nd level category from) from the UBShopby menu, the menu disappears. This needs to e displayed all the time
6) Can we add the UBshopby menu to the search results screen?

Techzone -- Market
1) When You have an minimum item quantity set -- and add less than the minimum it does not display an error message.
2) When you select a subcategory (2nd level category from) from the UBShopby menu, the menu disappears. This needs to e displayed all the time
3) Can we add the UBshopby menu to the search results screen?
4) When You have an minimum item quantity set -- and add less than the minimum it does not display an error message.

Techzone -- Crafts
1) When You have an minimum item quantity set -- and add less than the minimum it does not display an error message.
2) When you select a subcategory (2nd level category from) from the UBShopby menu, the menu disappears. This needs to e displayed all the time
3) Can we add the UBshopby menu to the search results screen?
4) When You have an minimum item quantity set -- and add less than the minimum it does not display an error message.

Techzone -- Kids
1) When You have an minimum item quantity set -- and add less than the minimum it does not display an error message.
2) When you select a subcategory (2nd level category from) from the UBShopby menu, the menu disappears. This needs to e displayed all the time
3) Can we add the UBshopby menu to the search results screen?
4) When You have an minimum item quantity set -- and add less than the minimum it does not display an error message.

Techzone -- Pharmacy
1) When You have an minimum item quantity set -- and add less than the minimum it does not display an error message.
2) When you select a subcategory (2nd level category from) from the UBShopby menu, the menu disappears. This needs to e displayed all the time
3) Can we add the UBshopby menu to the search results screen?
4) When You have an minimum item quantity set -- and add less than the minimum it does not display an error message.

Techzone -- Resonator
1) When You have an minimum item quantity set -- and add less than the minimum it does not display an error message.
2) When you select a subcategory (2nd level category from) from the UBShopby menu, the menu disappears. This needs to e displayed all the time
3) Can we add the UBshopby menu to the search results screen?
4) When You have an minimum item quantity set -- and add less than the minimum it does not display an error message.

I am happy to provide you access to the server so that you can look at the environment. However, I do not want you to just fix the issues on this server as it is only a demo and not our master image (though the file and code is the same, the demo site just has products and images pre-installed where the master image does not).

Please provide instructions on how to fix the issues above.
Also, how do we access the developer premium support?

20 answers

Profile photo of Ziven Staff 100720.00 $tone June 23, 2016
Public

Hi Fairscan,
Please turn off the cache on the server. I changed the CSS but it does not change like I changed. 
Best Regards,
Ziven,

#2
Profile photo of Ziven Staff 100720.00 $tone June 23, 2016
Public

Hi There,
Please check the PM. Also the issue is many. I will need more time like normal to fix and help you. 
Best Regards,
Ziven.

#5
Profile photo of Ziven Staff 100720.00 $tone June 24, 2016
Public

Hi There,
Techzone — Techzone
#1: Fixed.  I changed the file: /public_html/skin/frontend/ubertheme/techzone/css/layout.css
#2: It’s done. I changed the file: /public_html/skin/frontend/ubertheme/techzone/css/styles.css
#3: I will need more time to fix.
#4: I will need more time to fix.
#5: I still see it working fine. 
#6: You need buy customized services from us.
Best Regards,
Ziven.
 
 
 

#6
Profile photo of fairscan 510.00 $tone June 27, 2016
Public

Further clarification for Techzone #4 and Other #1-
 
When you have a minimum set on a product (eg sku bat-aaa which is set to 3).
For bat-aaa the minimum is set to 3.
If you type 2 in the qty field, and then add to cart.
It brings up a message saying successfully added to cart.. but add 3 of them to the cart, not 2.
It should display a message saying that the products is not available in the requested quantity.
 

#9
Profile photo of Ziven Staff 100720.00 $tone June 27, 2016
Public

Hi There,
About the #4 please let me know more details with the screenshot. I still not understand. 
This is the issue is duplicate if I resolve one it will clone to another theme. 
Best Regards,
Ziven,

#10
Profile photo of Ziven Staff 100720.00 $tone July 4, 2016
Public

Hey Fairs can,
I think it working fine: http://prntscr.com/boit3z
When you set minimum is 3 but you have 2 you can’t checkout. About the add to cart from the product page. It working fine like default Magento. It can be added but can’t checkout if you set minimum is 3. 
Please let me know what exactly you want in here?
 
You want if a set is 2 on the product page will can’t be added to cart?
Best Best Regards,
Ziven.

#13
Profile photo of fairscan 510.00 $tone July 4, 2016
Public

not quite.
 
Currently, if an item has a minimum in cart value of 5, and you try and add less than that amount, it just adds 5 to the cart. It does not tell you it has added 5, or that the minimum is 5 when you click add to cart, It just add’s it.
 
We want it to display an error message saying that the minimum number is {minimum allowed in cart}. Rather than just adding the items to the cart with no message.

#14
Profile photo of Ziven Staff 100720.00 $tone July 4, 2016
Public

Hi There,
Like you said the Magento do not support. It only supports via shopping if item not in Minium. If you want to make it please buy services from us. 
Other think i will review and tell you right now. 
Best Regards,
Ziven.

#16
Profile photo of Ziven Staff 100720.00 $tone July 4, 2016
Public

Hey There,
Where default show up like you said?
Please share me the site and screenshot.
Best Regards,
Ziven.

#20

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