Blank Screen

i have installed the extension but when i goto the UB Data Migration Lite link. All i see on the page is…
UB Data Migration Lite -- 1.0.6
 
did i miss a step or something?
thanks

  1. Profile photo of Mike MaineMike Maine 90.00 $tone June 22, 2017
    appears the lite only works with an older version of Magento2

9 answers

Profile photo of An Nguyen Staff -250.00 $tone June 23, 2017
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Hi Mike, 
I wonder if you installed our tool on NGINX server? If that’s the case, I am afraid the Lite version is not ready for NGINX yet. 
If you wish to make a test migration with the Lite version, please note the Lite version is available for Magento 2.0.7 only (and must be a fresh installation). You can follow the guide in Readme.txt file (in your download package) and this tutorial videohttps://youtu.be/Jvr8d3OeB8M (This is for our old UB Data Migration Pro version 2 which uses the same codebase with the Lite version). 
Anyway, I highly recommend you move forward with our Pro version, as it comes with a complete new codebase, plus advanced feature sets. 
PS. We’ve just released the latest critical update v3.0.9 two days ago. You can also take a look at these case studies here and here to learn more about our  Pro version. 
Regards,
An Nguyen
 

#1
Profile photo of Mike Maine 90.00 $tone June 23, 2017
Public

I purchased the Pro version but it is doing the same thing the lite version did. i get the heading at the top and nothing else on the screen. i followed all your steps as well
 

#2
Profile photo of Mall Staff 107160.00 $tone June 24, 2017
Public

Hi there,

I purchased the Pro version but it is doing the same thing the lite version did.

If your web server is nginx, you have to do more settings for Nginx as indicated in the guide of our tool in the Readme.html
Regards,
Mall.

#4
Profile photo of Mall Staff 107160.00 $tone July 7, 2017
Public

Hi there,

i have to copy and paste the url from the page source into another tab and change the port number to get it to work

Oh, that is strange. Maybe your server has some specials settings.
Kindly contact me if you need further assistance.
Regards,
Mall.

#8
Profile photo of Mall Staff 107160.00 $tone July 12, 2017
Public

Hi there,
We’ve just replied to you via this ticket: https://www.ubertheme.com/question/installation-error-4/
Kindly check. 
Regards,
Mall.
 

#9

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